Preparing Your Archive Before Canceling

When you cancel a paid subscription, you keep full access to your account until the end of your current billing period. At the end of your billing period, your account will revert to the Free tier.

On the Free tier, you'll still be able to access and edit your five most recent records. Printing and your Public Gallery link aren't available on the free plan. Records beyond your five most recent will be locked, but saved in your account for a full year. If you restart a paid subscription within that year, your account will be reinstated with all of your records unlocked.

We'll send you a reminder email about 6 months, 30 days, and 7 days before the year is up. After one year, we'll remove the extra records (along with their photos) to free up storage space.

Whenever you are ready to re-subscribe, log in to your account (or create a new one) and start a paid subscription. Then open My Account and find the Restore from export section under My Data.

This feature will prompt you to upload your saved files to restore your account. It can accept a ZIP file, or the contents of the unzipped folder (the Data CSV File and the Record Photos folder, which holds a photo folder for each record). Records that already exist in your account are skipped automatically.

Please note that once that year has passed, Quiltacy can't restore an account without these files. We have no way to reconstruct records or photos that were not exported before they were removed.